1. Personal Information Collected
Depending on the interaction, Brittanys Glow may collect the following categories of personal information:
Contact information, such as name, email address, telephone number if provided, billing address, and shipping address.
Order and transaction information, such as products viewed or purchased, order number, purchase amount, discount information, returns, refunds, and delivery status.
Payment-related information, such as billing details, payment method type, transaction identifiers, authorization status, and limited payment information received from payment providers. Full card data is generally processed directly by payment providers rather than stored by Brittanys Glow.
Account information, such as login details, saved addresses, preferences, and account activity when customer accounts are available.
Communications, such as emails, support requests, reviews, survey responses, and other information voluntarily submitted.
Device and usage information, such as IP address, browser type, device type, operating system, cookie identifiers, pages viewed, referring pages, search activity, cart activity, approximate location derived from an IP address, and interaction with the website or advertisements.
Fraud-prevention and security information, such as transaction risk signals, login activity, and information used to protect customers, payments, and the website.
2. Sources of Personal Information
Brittanys Glow may collect personal information:
Directly from customers and website visitors.
Automatically through cookies, pixels, local storage, server logs, and similar technologies.
From Shopify and enabled Shopify services.
From payment processors, digital-wallet providers, fraud-prevention providers, carriers, fulfillment providers, analytics providers, advertising partners, and customer-support providers.
From public or lawful third-party sources when needed to prevent fraud, protect legal rights, or comply with law.
3. How Personal Information Is Used
Brittanys Glow may use personal information to:
Operate, maintain, personalize, and improve the website.
Create and manage customer accounts.
Process payments and fulfill, ship, track, cancel, return, and refund orders.
Provide order notices and respond to questions or support requests.
Verify identity, payment authorization, and delivery information.
Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity.
Maintain records, perform analytics, and understand store performance.
Send marketing communications when permitted by law and consistent with customer choices.
Measure advertising, personalize content, or provide interest-based advertising when permitted by law and consent settings.
Enforce store terms and policies, resolve disputes, and establish or defend legal claims.
Comply with tax, accounting, court, regulatory, law-enforcement, and other legal obligations.
4. Shopify Collection and Processing
brittanysglow.com is hosted on Shopify. Shopify provides the online commerce platform used to display products, manage checkout, process orders, support payments, prevent fraud, maintain storefront security, and provide related services.
When a visitor browses the store or a customer places an order, Shopify may collect and process information such as device and browser data, IP address, cookie identifiers, browsing and cart activity, contact details, billing and shipping details, transaction information, and payment-related information. Shopify may process that information on Brittanys Glow’s instructions to provide store services and, depending on the Shopify feature or customer interaction, for purposes described in Shopify’s own privacy notices.
Information processed through Shopify may be transferred to and handled in countries other than the visitor’s country, including Canada and the United States, subject to Shopify’s applicable safeguards. More information about Shopify’s practices is available in the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/consumers.
Brittanys Glow remains responsible for configuring available Shopify privacy settings and for using customer information in accordance with applicable law. Shopify controls the security and operation of its own platform and services.
5. Cookies and Similar Technologies
Brittanys Glow and service providers may use essential, functional, analytics, advertising, and preference cookies or similar technologies.
Essential technologies support functions such as security, network management, cart contents, checkout, fraud prevention, and account access. Functional technologies remember choices and improve features. Analytics technologies help measure website use and performance. Advertising technologies may measure campaigns or support personalized advertising when permitted.
Visitors can use an available cookie-consent tool, browser settings, or device controls to manage non-essential technologies. Blocking some technologies may affect website features. Where required by law, non-essential cookies are not used until the required choice is made.
Where applicable, Brittanys Glow will process a recognized opt-out preference signal, such as Global Privacy Control, as required by law. Browser “Do Not Track” signals that are not legally standardized may not receive a separate response.
6. How Personal Information Is Disclosed
Brittanys Glow may disclose personal information to the following recipients for legitimate business and legal purposes:
Shopify and providers supporting hosting, storefront functions, checkout, order management, security, and commerce services.
Payment processors, banks, card networks, and digital-wallet providers used to authorize transactions and handle refunds.
Carriers, fulfillment providers, and logistics partners used to deliver and track orders.
Technology, cloud-storage, communications, customer-support, analytics, and fraud-prevention providers.
Advertising and marketing partners when permitted by law and consistent with consent or opt-out choices.
Professional advisers, auditors, insurers, and financing or transaction counterparties subject to appropriate confidentiality duties.
Government agencies, regulators, courts, law enforcement, or other parties when disclosure is reasonably necessary to comply with law, protect safety, enforce rights, investigate fraud, or respond to valid legal process.
A successor or prospective successor in connection with a merger, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate protections.
Brittanys Glow does not disclose personal information to third parties in exchange for money. Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to cover certain advertising or analytics disclosures. Residents with applicable rights may use the methods in the Privacy Choices and Rights section.
7. Legal Bases for Processing
Where a law requires a legal basis, Brittanys Glow processes personal information as necessary to perform a contract, take steps requested before a purchase, comply with legal obligations, protect legitimate business and security interests, or act with consent. Consent may be withdrawn where consent is the applicable basis, without affecting earlier lawful processing.
8. Data Retention
Brittanys Glow retains personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, recordkeeping, fraud prevention, dispute resolution, tax and accounting requirements, and enforcement of agreements. Retention periods vary by record type, legal obligation, transaction status, and security need. Information may be deleted or de-identified when it is no longer reasonably required.
9. Data Security
Brittanys Glow uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information. No internet transmission or storage system is completely secure, and absolute security cannot be guaranteed. Customers should use unique passwords, protect account credentials, and contact info@brittanysglow.com if unauthorized account activity is suspected.
10. Privacy Choices and Rights
Depending on residence and applicable law, a person may have the right to request access to personal information, correction of inaccurate information, deletion, portability, restriction of processing, or information about categories of data and recipients. A person may also have the right to withdraw consent, object to certain processing, or opt out of qualifying sale, sharing, targeted advertising, or profiling.
Marketing emails may be stopped by using the unsubscribe link in the message or contacting info@brittanysglow.com. Transactional messages about an order or account may still be sent.
A privacy request may be submitted to info@brittanysglow.com with the subject line “Privacy Request.” Brittanys Glow may request information reasonably necessary to verify identity and protect customer data. An authorized agent may submit a request where permitted by law, but proof of authority and identity verification may be required.
Brittanys Glow will not unlawfully discriminate against a person for exercising an applicable privacy right. If a request is denied, an appeal may be submitted to the same email address with the subject line “Privacy Appeal,” where applicable law provides an appeal right.
11. Children’s Privacy
The store is not directed to children under 13, and Brittanys Glow does not knowingly collect personal information from children under 13. A parent or legal guardian who believes a child has submitted personal information may contact info@brittanysglow.com to request review and deletion.
12. International Visitors
Brittanys Glow is based in the United States. Personal information may be processed in the United States, Canada, or other countries where Shopify and other providers operate. Those countries may have privacy laws different from the laws in the visitor’s location. Appropriate safeguards will be used where required by applicable law.
13. Third-Party Websites
Links to third-party websites or services are governed by the privacy practices of those third parties. Brittanys Glow does not control a third party’s content or privacy practices. Visitors should review the relevant third-party privacy notice before providing information.
14. Changes to This Privacy Policy
Brittanys Glow may update this Privacy Policy to reflect changes in services, technology, legal requirements, or business practices. The updated version will be posted on brittanysglow.com. Additional notice will be provided when required by law.
15. Contact
Email: info@brittanysglow.com
Phone: +1 (508) 374-3161
Street Address: 521 Greenhill Drive, Hattiesburg, MS 39402, US
Support hours: Monday–Friday, 9:00 AM–6:00 PM (UTC-5), excluding public holidays.